If you have any other questions [email protected]
- How do I register a 九游 account? Visit the 九游 official website or download the app, click the 'Register' button, and follow the prompts to enter your mobile number, set a password, and complete verification. The process is quick and easy, typically taking under 3 minutes.
- What if I forget my password? On the login page, click 'Forgot Password', enter the mobile number or email used for registration, and follow the system instructions to reset your password. You will receive a verification code to set a new password.
- Does 九游 have a mobile app? Yes, we offer mobile applications for both iOS and Android. You can find download links in the download center on our official website to enjoy convenient service anytime, anywhere.
- How can I contact customer service? You can reach us through the 'Online Customer Service' portal on our homepage or by calling our hotline during business hours: Monday to Friday, 9:30 AM to 6:30 PM. We provide support around the clock.
- What are the rules for participating in interactive activities? Each interactive activity will have detailed rules provided. Please read them carefully before participating. Activity rewards will be distributed after the event concludes; please check platform announcements.